CN
Camerine N

1 reviews | Active since Jun 2024

18 Aug 2024, 10:11

Mr price online shopping not good

Good day, I've ordered some clothes online but never received it. I've called customer service and everything but no solution. I've emailed but they just don't respond. There is no help from Mr Price. Can you please sort this out.

This was my first review. Mr price responded and said someone would get into contact with me and they did. But I still never receive the clothes. This service is pathetic really.

0
Replies (3)
Mr Price
Mr Price's reply18 Aug 2024, 12:21
Official
Good Day

Trust you well

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team leaders, who will handle this matter personally with you.

Many Thanks 
Mr Price

CN
Camerine N's update18 Aug 2024, 12:43
Reviewer Update
Hi, why do we as customers first have to put your company on this platform for you to be able to contact us back. In your email it says "shout if you need any help" I have been shouting for the past week. But when I put you on Hellopeter you quick to reply. The question is why? Just help us as the customer as simple as that.


Mr Price
Mr Price's reply07 Feb 2025, 18:09
Official
Good day 

I trust you are well.

Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.

Kind Regards
Mr Price