LM
Lebogang-Juliet Mashigo

1 reviews | Active since Feb 2021

16 Aug 2024, 16:15

Mr Price Online shopping is horrible 😟

Mr Price online services is horrible the courier department they work with are horrible as well , I ordered clothes online which says delivered I called them on Monday on the 12 August 2024 they said they will investigate with their courier. As the courier have my order with them , they refused to refund me as they say they will investigate till today I call them everyday no help.

0
Replies (3)
Mr Price
Mr Price's reply16 Aug 2024, 18:14
Official
 
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our online team leaders, who will handle this matter personally with you. 

Many Thanks 

Mr Price 

LM
Lebogang-Juliet Mashigo's update16 Aug 2024, 19:09
Reviewer Update
Since Monday you keep on saying I will be contacted instead am the one who have to contact you. Please refund me my money, it seems as if the parcel is lost but no one want to admit it. The courier you use update it as delivered so they can **** us .
Mr Price
Mr Price's reply07 Feb 2025, 18:09
Official
Good day 

I trust you are well.

Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.

Kind Regards
Mr Price