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Alexa-Rae Naidoo

1 reviews | Active since Oct 2016

30 Oct 2016, 20:51

MR PRICE ONLINE SHOPPING IS A ****!!!

<p>First and formost, the "new" website is *******!! Four whole days, 2 different phones and loads of data later, I managed to order the 2 items I was trying to order. And believe me, it is NOT network issues. That exorbitant fee you charge for door to door delivery in 1 - 3 days is also ******* because it takes longer than 3 days to get to my door, and the courier company you use is useless! They expect you to call them! I know this from past experience, but I cant not order online because whats online isn't in the store (another mess). THEN I realize that your already inflated prices, dont even include VAT!!!!! I bought a pair of shoes TODAY for my mom from one of your stores that cost R180 (R179.99), I wanted a pair but they didnt have my size. So I order the exact same pair for the exact same price TODAY, online, for myself and Im still being charged VAT over and above the R180 (R179.99). What kind of ******* is this??? By the time a person checks out and readies to pay, my shopping cart is already up by an unexpected R150 because of VAT I assumed is included in the price. This is not online shopping, its a ****! Get it together!!</p>

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Replies (1)
Mr Price
Mr Price's reply03 Nov 2016, 10:12
Official

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price