TP
Tarryn P

1 reviews | Active since Jul 2013

20 May 2021, 14:24

Mr. Price online shopping

I received Mr. Price vouchers for my baby shower, 1st there was an error with voucher itself where it showed "no funds". After logging this query in Nov 2020, it was finally resolved April 2021. Now, I am 3 weeks post c- section and unable to go to shops, they advised that shop bought vouchers cannot be used for online shopping, they have deactivated the functionality. Really disappointed in the service from Mr Price, they are really not meeting the needs of customers and giving ***** the fault for deactivating the function is just a sorry excuse for inefficient processes. ☹☹☹

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Replies (1)
Mr Price
Mr Price's reply22 May 2021, 12:28
Official
 
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks 
Mr Price