1 reviews | Active since Feb 2019
MR Price Online shopping
The word angry does not even begin to describe what I am feeling right now , I made a purchase on the 25th and was advised that delivery would be made within 7 days , I received confirmation that my product was shipped from the 27th and I made a call on the 31st and was told online deliveries to stores take 7 business days and not calendar days which I understood , I was assured that I would receive my items on the 7th and upon calling in on the day Lungelo the consultant in Mr price online had said since I wasn't charged a delivery fee then MR price can deliver when they wish to ,I requested to speak to a manager and spoke to Mescaline who apologized for the agents behavior and was very nice to me and assured me that I would receive my products on the 8th morning , i called on the 8th which is today at 11 and was told they are on their way and now its 4pm and i am still getting run arounds. i am beyond angry at the level of service received i wish i never bought this online ,had i known i have to beg for things i bought with my hard earned money i wouldn't have bought them from MR price , this is purely my first time experiencing such a huge inconvenience from MR price i can't even calculate the amount of airtime i have spent calling them.... if this is how MR price treats paying clients , i promise this is the last cent i spend in MR price #unhappyClient ... Interesting how there was never a delay debiting money from my account but there seems to be a million problems with delivering
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
