SM
Shannon M

1 reviews | Active since Dec 2020

15 Feb 2021, 11:51

Mr Price - online purchase disappointment

I am posting for the 4th time. I receive a call once I have posted my complaint and never hear back again. I bought a few items online to the value of R630. Payment went off and I did not receive purchase notification. This transaction was in November 2020 and I am yet to receive my refund. I have emailed everything required from proof of payment to proof of bank account etc as well as corresponded on the WhatsApp help line. Where to from here Mr Price - this has been absolutely shocking.

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Replies (1)
Mr Price
Mr Price's reply02 Mar 2021, 15:58
Official
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our online team leaders, who will handle this matter personally with you. 

Many Thanks Mr Price