CP
Courtney P

1 reviews | Active since Jan 2017

28 Jan 2017, 01:12

Mr Price Online - Payment went off account without warning of no stock

<p>I am so upset ; I spent hours on the Mr Price website online to purchase some items for my cousin starting university in Feb 2017. I entered my credit card details and the money went off my account; only to find out that half of the items are not in stock.</p> <p>I did not receive an email for confirmation of payment and I have not been contacted regarding the no stock that only showed up after the payment through.</p> <p> </p> <p>Can I please have my money back, I want to cancel my entire order of R900.</p> <p> </p> <p>How can the order go through without warning if there is no stock.</p>

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Replies (1)
Mr Price
Mr Price's reply29 Jan 2017, 10:55
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price