Mr Price not delivering the way they should..

Since i last complained on January about the jean that i bought and the quality was terrible as soon as i put it on it just started to torn i spoke to Meeander Moodley Customer Service Liason for Mr Price he promised to sort out my problem and get back to me even today nothing has been resolved no call email or any means of communication from him he asked for proof such as pictures of a jean and slip which i sent to him up until today no response i am so disappointed from Mr Price....