1 reviews | Active since Jun 2016
Mr Price Must stick with Selling clothes and leave the Mobile industry
<p>So first of let me just inform you that if your dealing with clients,you may want to consider telling them the pros and cons of your services. Mr Price Mobile phoned me in the beginning of the year telling me that they have a special offer for R99.99 pm i asked them even just that amount, not telling me about the ADDITIONAL COSTS. Now that my number is sorted at my bank and i get messages i saw that the amounts changed getting a bill for R630, where they told me that it is data usage,my monthly airtime,a sms charge and value services costs. Well firstly not even knowing how to switch the airtime to data or purchase data(meaning the codes) and the fact that i accepted the R100 contract and they still tell me i must have put a limit on goes beyond my mind! Then the call centre agent tells me if the airtime is finished and my mobile data is still on it takes data even though if the airtime is finished it cuts me off from the internet etc. But still it takes data how is that possible? And there is even sms charges its not being deducted from the airtime. While she discontinue the value services she told me i purchased 1GB data, clearly she didnt get it that i do not know how BUT I do not recommend mr price mobile to anyone and i am not going to use my simcard anymore, i discontinued the value services and will see what my next debit order will be! </p>
Hi Sunette
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our MRP mobile team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Hi Sunette
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our MRP mobile team members, who will handle this matter personally with you.
Many Thanks
Mr Price
