MR PRICE MONEY IS A ****

For a corporate company spanning across South Africa, it is absolutely shocking how poor your customer service is. I have been a loyal paying customer for 3 years now, and have been trying to sort my account out as I am worried about how many other payments have not been allocated. I had a bad mark left on my credit score due to a payment that had not been allocated to my account, even though this was paid. I tried emailing, calling and had no response until I went public on Facebook. Afterwhich I was put into contact with Fiona Bhikapersad, who told me my payments were incorrect and I was paying late.

After sending her a full payment history as to when I paid, she is adamant that it is incorrect. However, your system does NOT upload a new statement until AFTER THE 15th AND THE PAYMENT IS DUE BEFORE THE 30th.

I have had no response, no assistance and am at a wits end. It is so disappointing to have to turn to the public eye and social media to get a response. This is ridiculous.

I have sent several emails to Fiona with absolutely no response.