SM
S'thandiwe Makhaye
1 reviews | Active since Jan 2025
19 Jan 2025, 21:12
Mr price mobile sim
I opened a Mr price account a few months back and I was given a Sim card which I was not informed that it will be loaded with airtime and data every month and that money will be added to my monthly payments. My monthly installments kept increasing even when i wasnt taking anything anymore using my account, i only found out this month from their Agent that it's because of the Sim card. When I put the Sim card for the first time on my phone I found an airtime balance of R871. This is day light ******* I never agreed to that deal and I don't need it.
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Replies (1)Mr Price's replyOfficial
20 Jan 2025, 10:49Hi S'thandiwe Makhaye,
I trust you are well.
We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will receive personal feedback shortly.
Kind Regards
Mr Price
I trust you are well.
We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will receive personal feedback shortly.
Kind Regards
Mr Price
Mr Price's reply20 Jan 2025, 10:49
Official
Hi S'thandiwe Makhaye,
I trust you are well.
We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will receive personal feedback shortly.
Kind Regards
Mr Price
I trust you are well.
We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will receive personal feedback shortly.
Kind Regards
Mr Price
