Mr Price mobile lying and deceiving customer

<p>i am a victim of some serious deception from Mr Price mobile. They contacted me back in October/November 2015 about a Prestigio tablet which i was supposed to get for R128pm for 1 gb data plus 350mb and some airtime or so. When i received this package it was not what i had in mind and i immediately phoned them to cancel the contract and the lady on the phone told me ja i had to pay R500 to cancel this contract. I got very angry and told her there is no way in hell that i would pay R500 for something i'd never used before? So instead of cancelling the thing on my request, the contract continued to run to this day. They started debiting my accout from November 2015 for R158 every month instead of the initial R128 also insurance of R33. As you can imagine i got very very angry at this for months because i thought that i had made it very clear that i wanted this contract stopped right at the beginning! So this week i took the tablet out of the box and started to check this thing out myself. So i started the thing up and downloaded some apps to see if it was working only to see that i had now rocked up a bill of R1320.61 without my knowledge thinking that i have been paying since november so there sould be data on the device but i had no data or airtime and they are billing me for every second i was online after i paid months on end for data? What happened to my data? Where is the months of gigabytes and megabytes that i've been paying for? So i phoned them this morning to find out what the hell is happening here and the lady told me that i had to leave my house and go to some shops and hotspot there to get my 1gb of data. Which to me made no sense cause i was not explained this by the person that called me the first time. Why do i have to leave the comfort of my own home to go and get data at a hotspot? This is intolerable ,utter nonsence and deception i told her because they never made that clear to me from the beginning otherwise i would have never agreed in the first place. She then continued to tell me that even if i dont use my data it falls away which is pretty thieving to me as my account gets debited every month for the past 7 months and nobody had the decency to phone me or contacted me to tell me that im not using my data and that it would fall away i have nothing to show for this except a R1320 bill? I mean what does this people think of me? Absolutely nothing! And if im in this boat then surely there must be many south-africans also in my position. I think that is very wrong hence this complaint. i want my money back and i want this contract terminated cause i do not want to be in business with lying, deceiving, *****ulant and dishonest people like MR Price mobile. I thank you.</p>