MM
Marumo M

1 reviews | Active since Nov 2016

25 Nov 2016, 11:53

MR PRice mobile

<p>I have contrcat with Mr price sheet street. I had a call tha i am going to recieve a simcard as reward sim. Now it appear on my statement. I went to Mr price store they told me they cancelled but i have to pay 100 for connection fee. How do i pay for connection fee if the simcard was a reward. I am very abset with Mr price the services honestly this is not a good way to treat us as customers</p>

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Replies (1)
Mr Price
Mr Price's reply26 Nov 2016, 12:27
Official

Good Day

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards