AL
Atiyah L

1 reviews | Active since Dec 2017

12 Feb 2018, 08:53

Mr Price Mobile

I am absolutely disgusted with the type of attitude the call centre advisor had with myself. Early contacting me on a Monday morning offering me a mobile simcard which she stated will be billed to my account. When i then informed her i will not need this she blatantly hung up on me whilst we were still in conversation. At the time I was still reluctantly wanting to take out the sim and had a few more questions. I am utterly disgusted with the customer service experience and wish to never be contacted by any outbound mr price customer service representative in future!

0
Replies (1)
Mr Price
Mr Price's reply12 Feb 2018, 15:56
Official

Good day

Thank you for your post. We value feedback from our customers and do apologise for the disappointing service you have received from our sales team. We are investigating this matter and will get back to you as soon as possible.

Warm regards,

Mr Price