GD
Geraldine D

1 reviews | Active since Feb 2015

06 Feb 2015, 13:52

Mr Price Mobile

Hi, I bought a tablet from MRP Mobile for R159 a month. This was confirmed with me on the call when they sold me the tablet. Today an agent called just to confirm my banking details for my first debit and the balance on the account is up. According to him there was \value added"benefits on the account???? I did not authorise that this should be added.Mr Price Mobile customer care said that they will requested an call audit"

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Replies (1)
Mr Price
Mr Price's reply06 Feb 2015, 14:14
Official
Hello Angelf@ce,

We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our MRP Mobile team members, who will handle this matter personally with you.


Many Thanks
Mr Price