Mr. Price Mobile

<p>I was contacted in April for a new promotion on a Tablet Mr. Price Mobile was offering. After listening to the pitch of the sales consultant I took the package. In the first week of May the package was delivered to my work address. After I opened the package I realised that I don't like it and contacted the Call Centre to pick it up again, as they explained I was to pay a penalty fee even though the SIM was never activated and I had a cooling off period I still needed to pay R 428.00, I requested that the penalty fee went off on the date of my arranged debit order. The package was picked up from my work address the following week. After my arranged D/O date they tried to deduct R 199 which was the instalment amount for the contract, a week later I received a call asking me if I am still happy with my product - I explained my concern to the consultant and he said that he won't be able to assist me I need to contact Mr. Price. After contacting the Call Center I asked if according to them the tablet was received, they confirmed that it was, I then again requested that the penalty fee goes off at month end and yet again the R199 tries to go off for the contract instalment! I am NOT paying the R 428 as I tried to keep this neat and just pay so that they can get off me but their call centre listens like **** and I had my cooling off period. I want the D/O cancelled and my details removed from their system, the Tablet was never even turned on, so I don't care if I have to pay for how much percentage of the device.</p>