SH
Sherazaad H
1 reviews | Active since Jul 2022
26 Sept 2023, 14:54
Mr. Price Melville Stupidity
Visited Mr Price Melville on Friday the 22 September, purchased a pants for R249.99. Got home and it was too big. Went today on the 26 September, and they refused to exchange the item for a smaller size, because the were re-pricing it to a higher price, and told me I would have to pay more for the pants if I want to exchange it. How does that make any sense???? Who would pay more for the same pants???? I am really disappointed. What a waste of time and energy. Will never shop there again!
Helpful (0)
Replies (2)0
Replies (2)
Mr Price's replyOfficial
27 Sept 2023, 10:41Good Day,
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks Mr Price
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks Mr Price
Mr Price's reply27 Sept 2023, 10:41
Official
Good Day,
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks Mr Price
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks Mr Price
SH
Sherazaad H's updateReviewer Update
03 Oct 2023, 15:25Thank you for having my issue resolved so swiftly. Mellissa at Mr. Price Melville was very professional and helpful and I do appreciate it. Just sad I had to go to this lengths to get good service.
SH
Sherazaad H's update03 Oct 2023, 15:25
Reviewer Update
Thank you for having my issue resolved so swiftly. Mellissa at Mr. Price Melville was very professional and helpful and I do appreciate it. Just sad I had to go to this lengths to get good service.