Mr Price manager has zero customer service skills

when i went into the Mr price store at adderley street to return a pair of shoes because the one shoe did not fit me,i spoke to the cashiers and then this one lady with dreadlocks in casualwear also was behind the counter, she was the manager on duty bccuz she was helping the cashiers said \bring your shoes here"";\""i said i only wore them in the house and took them off when i realised the size didn't fit....so when i ask her name she said \""Sive something.."