1 reviews | Active since Mar 2012
Mr Price Mall of Africa
So I went shopping at Mr Price Mall of Africa today. When paying, because I was using a card, they used a machine called a Mobile Pause. The transaction went through on my side but I did not get a receipt. Now Mr Price is telling me that I can only be refunded after 2 Days. The store guys tried to get hold of the head office but the calls couldn’t go through. Finally they called a store manager Who then called a guy named Phil who is said to be their regional leader. I must say that he didn’t tell me anything new. Instead he yelled at me explaining how the banking works. Now I wasn’t interested in that, I was interested in getting my money back that was clearly showing in my account that it had been deducted. After almost an hour, I was told that they will do a manual sale and I had to give them my car number details. There is no way in hell I was going to just give away my card details, I don’t care if Mr Price is a well known store but I wasn’t going to take that chance, I do not trust them anymore with my money or my bank account. Mr Price and the RUDE PHIL have just lost a customer.
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
