LL
Louise L

1 reviews | Active since Oct 2015

16 Aug 2016, 09:15

Mr Price Lakeside Mall

<p>My friend was ****** in said Mr Price on Saturday, I feel it is my duty to warn other consumers about this but what upset me most of all was the manner in which the staff treated her and the situation. One woman behind the counter took her time and then some to assist but in all honesty she could have just left it and it would have been more helpful. Unfortunately she did not get a name as she was in shock but she (consumer affected) asked to borrow the landline to call her husband which she (staff member) was first unresponsive to, it took two other staff members to get this one staff member to assist. Clients in the shop reacted quicker than the staff. Please be vigilant and should something happen get someone else to assist as the staff obviously have better things to do.</p>

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Replies (1)
Mr Price
Mr Price's reply16 Aug 2016, 11:59
Official

Good day

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.


We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards

Mr Prcie