MR Price just don't give a damn, not even bothered to respond to my emails for 2 years!!

Mr Price Just don't give a damn at all. I have send numerous emails since 2017 regarding my account. I was informed by Mr Price that my account has been written of due to loosing my job in 2016. Now, 2 years later my bank informed me that Mr Price handed me over for less than R500 outstanding. Firstly I'm wondering what the original amount was as its less than R500 after 2 years... I was never informed about this. I followed up on the same emails I've send in 2017, but still no response, no email, no call since I've send emails almost 2 weeks ago. They JUST DON'T GIVE A DAMN. Very quick to take your money, but cannot sort out problems. I know that I'm not the only one and many very unhappy with Mr Price.