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jameson H

1 reviews | Active since Jun 2019

12 Oct 2022, 11:47

Mr Price Jubilee mall is a Joke

I was very disappointed about how my pregnant wife was mistreated by the Mr price Jubilee mall workers in their manager presence,My wife had good intentions of doing a laybuy for our 3 kids since it is to wats the festives but she added up becoming a laughing stock in front of other customers and after long cures. what disappointed me more is how the matter was handled after we complain on Twitter.The was never an invite for her to come and do the shopping 🛍 under supervision of management and the same culprit who was in the store when the situation occurred was one of the people handling the matter after the complain which makes it more disappointing.We don't expect freebies but it could have made more sense if we were invite to come do our shopping peacefully under the supervision of Management more likely from head office and pay whatever we wanted bcz we had already budgeted for that.

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Replies (1)
Mr Price
Mr Price's reply12 Oct 2022, 12:12
Official
Good Day,

Trust you well.

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks
Mr Price