MA
Mitchel A

1 reviews | Active since Sept 2015

30 Sept 2015, 23:23

Mr Price is trying to ***** my money.

My debit card transaction was declined at POS, however, funds were still reserved from my account.<br> Store management said the transaction would reverse in 48 hours, it did not. <br> The cashier in question gave me the wrong declined receipt and on my return to the store, another employee would not reprint my transaction slip even though I have the exact time & date and an associated Mr Price account on which the transaction took place. <br> I have worked for retail outlets such as Musica, as well as FSP's such as Discovery and MTN where I am currently a retail channel administrator, so according to my extensive experience, Mr Price as represented by its employees is both a ***** and a ****. <br> I ended up paying for that transaction in cash and so if Mr Price does not reimburse me or assist in the reversal of the card transaction, they will be guilty of theft or perhaps ***** and I will open a case with the SAPS and escalate the incident via local and provincial media. <br> The attitude of Mr Price as represented by its Ladybrand branch is one that seems to say, \We have blatantly ****** from you and you cant do anything about it".<br> Well"

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Replies (1)
Mr Price
Mr Price's reply01 Oct 2015, 09:55
Official
Hello CallanDW,

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards
Mr Price