SN
Sibongile N

1 reviews | Active since Nov 2018

18 Jun 2020, 14:32

Mr Price is the best store

Mr Price is a very good company. I always buy things online and when you have purchased an item online and the item was not reflected as out of stock,there’s no need for a million paper work,the money is refunded automatically with no hassles,the delivery fee for store to store is very affordable R5.00. I went to a Mr Price store in Welkom,Liberty centre,on the 7th of June 2020 and after buying some items,I paid with my bank card and the swiping machine showed declined,so they used another swiping machine and the payment went through. As soon as I went out duplicate charges were made. I went to see the manager on the 10th of June and the matter was sorted,I was refunded. The customer service at Mr Price wether online or at walk in stores is outsatanding.

0
Replies (1)
Mr Price
Mr Price's reply18 Jun 2020, 14:48
Official
Good Day,

I trust you are well.

Thank you for taking the time to provide us with such positive feedback.

We are always pleased to hear of such wonderful Customer Service from our team and even more delighted when a customer is satisfied. 

We will pass your compliment on to our Management for you.

Kind RegardsMr Price