1 reviews | Active since Aug 2011
Mr Price is loosing it's spark
Good day<br> I purchased a camel coloured oakridge chinos mid June 2015, I loved the fit and style. Two weeks later I went to purchase 2 more, a green one and a maroon one, both the same size and style as the camel coloured chinos.<br> After just one wear of the maroon one, the pants button fell off. I decided to wear the green one, however I realised that it was ripped (torn) in the front. I do not have the till slips anymore and have obviously removed the price tags since I wore the maroon one and was about to wear the green one. I am not impressed at the quality of items sold at Mr Price. I have clothes in my cupboard that I bought form Mr Price many years ago, these items are still in good condition. What is happening to the quality of Mr Price clothes now???? I understand that they cannot be exchanged at the store as I do not have the till slips anymore, so I would just like to bring the quality of these items to your attention.
Please accept our sincerest apologies regarding the quality of the items you have received, We truly understand your frustration, we thank you for bringing this to our attention your complaint has been escalated to our Quality Auditors as this is one of our greatest concerns and our quality team is working on this as high priority to improve our quality as well as great value for money.
Many Thanks
Mr Price
Please accept our sincerest apologies regarding the quality of the items you have received, We truly understand your frustration, we thank you for bringing this to our attention your complaint has been escalated to our Quality Auditors as this is one of our greatest concerns and our quality team is working on this as high priority to improve our quality as well as great value for money.
Many Thanks
Mr Price
