Mr Price Insurance looks for every excuse to not pay a claim -Poor customer service . Wait for hours on Hold just to speak to someone

I have a360 Insurance product with Mr Price Insurance for hospitalization. I was admitted via Traum on the 28 September - My symptoms was that my entire left hand side of my body was numb with Pins and needs, My face was swelling and and I had a problem breathing. O was admitted on the 28 September By Dr Naran, who is an Intern for Dr O Naidoo. They then got a specialist Physician Dr Farida Ahmed to treat me . I had a whole lot of tests done and was only diagnosed on the 01 October 2023 , After looking at all teh tests, teh physician diagnosed me with Fibromyalgia. I sent the trauma docs that shows symptoms as well as the the physician diagnoses that was made 3 days later Every Day i get an email asking me the same information. I was supposed to be paid out by this friday