1 reviews | Active since Oct 2018
Mr Price Insurance
I'm so disappointed by Mr price insurance, when I try to cancel all insurances linked to my Mr price account I don't get hold of them since last month which lead me into paying R192 for insurance I don't want.
Since the beginning of June 2024 I have been trying to cancel all insurance by no response I tried using their phone at Mr price alberton and the reef and I sent them emails to help, cancel, insuranceclaim and services but no one is responding. I spoke with several agencies on their whtasapp platform but none of them has help.
To my surprise this morning when I call Mr price to take new insurance I was quickly given attention cause it add to their sales but when I mention that I want to cancel I was given different emails and told to hold. To date I have to received help for the cancellation of all my insurances.
Please help me cause I don't need their insurances.
Mr details: Lebaka Tsotetsi ID no : *** Acc no: ***
Please help me.
Yesterda I received emails from the team leader Bongekile Sibiya and Lwazi Mda, they both mentioned that they "will" forward my email to the right department. I can forwar you their emails. This matter has been pending for almost two months now or are they waiting for insurance to deduct another R192.00 before they can cancel?
Was is the issue as the team leader to make a direct call and cancel the insurance in question. this is poor customer care service.
Can you please help in getting this matter solved and closed today.
- Thank you
Yesterda I received emails from the team leader Bongekile Sibiya and Lwazi Mda, they both mentioned that they "will" forward my email to the right department. I can forwar you their emails. This matter has been pending for almost two months now or are they waiting for insurance to deduct another R192.00 before they can cancel?
Was is the issue as the team leader to make a direct call and cancel the insurance in question. this is poor customer care service.
Can you please help in getting this matter solved and closed today.
- Thank you
Yesterday I received emails from the team leader Bongekile Sibiya and Lwazi Mda, they both mentioned that they "will" forward my email to the right department. I can forward you their emails. This matter has been pending for almost two months now or are they waiting for insurance to deduct another R192.00 before they cancel?
What is the issue as the team leader to make a direct call and cancel the insurance in question. this is poor customer care service.
Can you please help in getting this matter solved and closed today.
- Thank you
Yesterday I received emails from the team leader Bongekile Sibiya and Lwazi Mda, they both mentioned that they "will" forward my email to the right department. I can forward you their emails. This matter has been pending for almost two months now or are they waiting for insurance to deduct another R192.00 before they cancel?
What is the issue as the team leader to make a direct call and cancel the insurance in question. this is poor customer care service.
Can you please help in getting this matter solved and closed today.
- Thank you