MR PRICE INSURANCE ARE ****S

I have opened an account with Mr Price .I have now received documents that I have alos joined insurance that I never agreed to on. I have sent an email to Mr Price to cancel that stupid insurance but no answer is received. I didn't know that having an account with Mr Price will cause that Mr Price consultant lie that I joined insurance. I am really annoyed by the consultants. The day I spoke to their consultant,I have advised her that I am not interested and she put the phone down. MR PRICE INSURANCE DEPARTMENT ARE ****** AND ****S!!!!!!!!