1 reviews | Active since Apr 2019
MR Price *****ing consumers
I recently logged a complaint at Mr Price that ******** purchases were made against my account, it took me 2 months to get a full statement from them and a lot of paperwork and affidavits to let their ***** division open an investigation. I followed up almost weekly via email (so I can proof how many times I contacted them) Then a lady from the ***** division phoned me and started accusing me, asking why it took so log for me open an investigation, to which I answered because it took almost 2 months to get statements and without the statements I could not see the purchases against my account. She then said the signatures matches mine and there is nothing **********. End off story for them. I email and asked for their proof- as with any investigation you must be able to proof your case, they came back with 2 slips only, both illegible but with a perfect signature on both of them, I asked about the other purchases I queried and they said they could only find 2 of the slips. So I am still responsible for the debt on the account. I did not make any payments on this account while their "investigation" was pending as I wanted to see if any more purchases are being made. I also told them that. Now their debt collectors are phoning me. I am forced to pay every cent owed on that account, I told them that if this would affect my credit score in any way I will do everything in my power to expose them. They assured me that they won't list me a bad payer, if you look at my statements I paid regularly, and I used to have a good credit record. So today I quickly went into the Pick and Pay clothing store and a man approached me about a store card and that he could quickly check if I would qualify. Guess what? I did not qualify due to my CREDIT RECORD. I want this rectified and my good name restored. I am being bul**** on 2 sides by them now. I have to pay for purchases I did not make and I am recorded as a poor paying customer.
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the ***** and Accounts department and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the ***** and Accounts department and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
