CZ
Chrislin Z

1 reviews | Active since Mar 2024

24 Feb 2025, 09:26

MR. PRICE, I AM NOT IN ARREARS!!!

I am highly disappointed in Mr. Price. As my account is up to date but they keep phoning me and sending smses. The latest sms I received, stated that the full trace process has started. FOR WHAT??? I PAID MY ACCOUNT!!! I AM NOT IN ARREARS!!! I went into the store and I called the call centre and they confirmed that I am not in arrears and my account is up to date, so why is a tracing process being actioned?! MR. PRICE PLEASE FIX THIS MATTER IMMEDIATELY!!!

0
Replies (3)
Mr Price
Mr Price's reply24 Feb 2025, 10:46
Official
Hi Chrislin Zimri,

I trust you are well.
Please accept our apologies for the above incident.  
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
 
Warm Regards,
Mr Price
CZ
Chrislin Z's update03 Mar 2025, 09:16
Reviewer Update
@Mr Price
Nobody has made contact with me yet.
I received another sms, as a final reminder to make payment to avoid legal action.
This is just ridiculous cause I am going to take legal action against you, for falsely accusing me for being in arrears.
T think it will be best to pay-up my account and close it!!
Mr Price
Mr Price's reply12 Mar 2025, 11:18
Official
Hi Chrislin Zimri,

I trust you are well.
Please accept our apologies for the above incident.  
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
 
Warm Regards,
Mr Price