PK
Prex K

1 reviews | Active since May 2016

08 May 2016, 20:50

Mr price horrible customer service

<p>Iv never been made to feel like such a stupid in my life, I'm never going to Mr Price Midtown mall in rustenburg ever again. I went there to exchange my top and my cashiers computer froze, the supervisor i think sent me to this guy Itereleng and he just laughed at me and told his friend next to him that he doesn't do exchanges, and just called the next person on the line like i wasn't even there. &nbsp;I went to the guy next to him and he also called the next person in line ignoring, &nbsp;no one wanted to deal with an exchange, &nbsp;they kept tossing me around like a stupid person, they kept laughing and speaking tswana which I don't understand, &nbsp;the girl they called from the back to help me rolled her eyes at me because I didn't understand there language. &nbsp;I'm so ****ed, &nbsp;they ruined my mothers day morning. Itereleng at Mr price midtown mall rustenburg, there are better people out there who deserve jobs more then u</p>

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Replies (1)
Mr Price
Mr Price's reply09 May 2016, 12:44
Official

Hi Prex K

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused. 

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards