Mr price home Merino Mall ermelo

Worst customer service and they don’t know how to talk to customers. Worse they close early than their trading time.

I bought some items online for delivery to Merino mall. When I tried to pay online It couldn’t go through for some reason I don’t know. Online I app**** a code for a discount of R500 off if you bought items for R2500 and more. I sent my sister to go pay in Merino Mall Mr price home. When she got there she paid the original price and the special code wasn’t app****.

I let it through and didn’t make a fuss of it. Today at 17:28 they sent an email that my parcel has been delivered. I rushed to the store when I got there it was 17:58 and the shop was already closed while other shops were still open. I even shout outside for help and a guy came out at exactly 18:00 and told me they’ve already cashed up and he was leaving. My thing is the shop is supposed to close at 18:00, but it seems they close before that time and actually leave at 18:00 if not before. I showed the guy the time that how are they already cashed up when before 18:00 I was already there and couldn’t get in. Then the other lady came and told me that her time is 18:03 and they’re leaving. Mind you that time it was only when other shops were closing their shutter doors