1 reviews | Active since Nov 2016
MR PRICE HEMINGWAYS
<p>I received terrible service from both the assistant manager and one of the sales assistants. First a sales assistant overcharged me for a sales item to which I genuinely thought was an honest mistake to be told by the assistant manager that I pay for what I get even though the exact same item, even down to the size was on sale. I then said ok I will exchanged the navy tank top size M for the exact same navy top size M just to get back my money. The assistant manager was then corrected by her colleague after which the purchase was corrected with a disrespectful attitude and rude demeanour. That manager deserves to be demoted or removed as she cannot deal with customers politely. I was not rude in any manner and when I asked questions for clarity I was met with dirty looks. VERY bad service!! The management needs to reconsider who they hire. </p>
Good day
Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.
It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support.
Kind Regards
MRP
Good day
Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.
It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support.
Kind Regards
MRP