TM
Tarryn M

1 reviews | Active since Mar 2016

08 Mar 2016, 10:04

Mr Price has just lost one more customer

Today is the last day I support Mr Price and their China imported *******. I bought a top last week, got home tried it on for literally 5 seconds, didn't like the fit and today I went to go exchange it. Handed the top in and they said I can go find something else, so started looking. 5 min later the store manager comes up to me and says that they can't exchange it because it smells like I washed it and they dont have that top in store anymore.I told her that I tried it on and took it off, like one would try stuff on in a store, I did not wash it AND they still had the tops hanging there for sale!!!! I have comp**** to all the conditions to Mr Price exchange standards and they did not allow me to exchange my item. I will not spend another cent of my hard earned money there. Thanks for nothing.

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Replies (1)
Mr Price
Mr Price's reply08 Mar 2016, 15:46
Official
Hello Tats_SA1,

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.

Many Thanks