wvdm
willie van der merwe

1 reviews | Active since Dec 2011

15 Feb 2022, 16:44

Mr Price Harassment

In November 2021 I requested that my Mr Price account are closed, after I made the final payment as requested by them. Now all of a sudden I owe R2678.47 and a payment of R305 is payable. After a request from them to email my request to close the account as well as proof of final payment, I did so. Now they want me to send them an affidavit, proof of Mr Price card (which I don't have anymore. I destroyed the card) and copy of ID. I refuse. Their customer service SUCK big time!

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Replies (1)
Mr Price
Mr Price's reply16 Feb 2022, 11:07
Official
 Hi willie van der merwe

We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.


 Many Thanks 
 Mr Price