MR PRICE HARASSING MY TERMINALLY ILL MOTHER AND DISCUSSING MY PERSONAL INFORMATION WITH A THIRD PART IN BREACH OF THE POPI Act.

Jason Minnis <***> Attachments 8:25 AM (42 minutes ago) to complaints.IR, CollectionComplaints, customercare

Good morning,

Please see below emails and attached - Mr Price/Easton Berry in breach of POPI Act discussing my personal information with a third party.

They have harassed the third party who is in actual fact terminally ill while discussing my personal information.

Regards, Jason ------------------------------------------------------------------------------

Jason Minnis <***> Attachments Thu, Oct 15, 9:20 AM (7 days ago)

to collections

Hi,

ID NUMBER - ***082

PLEASE NOTE, DATED 15-OCTOBER-2020, THERE HAS BEEN NO CHANGE TO MY SITUATION AND IM STILL UNEMPLOYED - RECEIVING NO INCOME, AS A RESULT, I CANNOT MAKE ANY PAYMENTS TO THE MR. PRICE ACCOUNT.

My response below to Easton Berry agents who constantly enquire about MYSELF & MY FAMILY even though this is an infringement of MY rights (Substitution of section 15 of Act 114 of 1998 7. Section 15 of the principal Act is hereby substituted for the following section: 9 "Improper conduct by debt collectors):

I am unemployed receiving no UIF and declined Sassa grant (R350) as a result I have no income.

My sibling has been retrenched so his unable to assist with any payments towards this account.

My mom has been forced on retirement and sick - also unable to pay this account.

My father is DEAD - he cannot pay this account.

My wife is employed - her salary pays the bond, lights & water and groceries - she cannot pay this account.

Should the situation change I will start making payments - I do not know when I will get employed but I am looking for a job. Until then please refrain from the rude belittling behaviour which I've had to endure on previous calls.

Regards, Jason

SA Constitutional Bill of Rights:

Human dignity 10. Everyone has inherent dignity and the right to have their dignity respected and protected.

Privacy 14. Everyone has the right to privacy, which includes the right not to have— (a) their person or home searched; (b) their property searched; (c) their possessions seized; or (d) the privacy of their communications infringed.

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CollectionComplaints Thu, Oct 22, 6:56 PM to ***, me, ***, ***

Good day Jason

Thanks for advising regarding the number *** which we will remove this off our system urgently. All calls are only supposed to be done to you.

With regards to you’re MRP account, we confirm the account was under debt review but was recorded as a default of the court order that was in place, because it received the last payment of R97.00 in January 2020.

The account was since handed over to Easton Berry Collections by 07 August 2020 for the collection of the balance. The reason the call centre is calling, is because the system recognizes the account is open with us, but no fixed arrangement is yet secured in place on the system. In this way the system prompts an alert for a call to go out to secure same in place. Once a fixed payment arrangement is in place and you have agreed to pay at least a minimum of what you can afford, this is captured on system and no more calls are done thereafter to you.

We understand your situation but will it be possible for you to at least speak to one of our agents via email regarding your situation and they can discuss this matter with you on possible other alternatives regarding your account.

Awaiting your feedback.

Kind Regards

Chantell

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MY MOTHER HARASSED WHILE TERMINALLY ILL IS JUST BELOW THE BELT BEHAVIOUR AND I DONT EXPECT MR PRICE WHO I HAVE COPIED IN ON MANY OF THESE EMAILS WITH EASTON BERRY TO IGNORE. SOON I WILL NOTIFY MR PRICE OF MY MOMS PASSING AWAY WHICH THEY PLAYED A PIVOTAL ROLE IN LIMITING HER TIME WITH US HER FAMILY. NOT TO MENTION MY RIGHTS BEEN VIOLATED DUE TO A PANDEMIC WHICH I HAVE NO INFLUENCE RESULTING IN MY BUSINESS CLOSING AND MR PRICE ACCOUNT IN ARREAS.

MR PRICE ACCOUNT VS. THE PRICE OF LIFE