Mr Price Group has Very Poor Customer Care Service Levels

Item: Mr Price
Rating: 1
Author: laurie B

The voice prompts when calling customer care does not work. The customer service level via email is poor. I have been trying to escalate ***** as I have never app**** for Mr Price Money but mr Price sends me communication that my application has been declined. I have tried all departments, no use.

Helpful (0)

Replies (1)

Mr Price's replyOfficial

04 Oct 2024, 17:10

Hi Laurie Botha

We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.

Many thanks,

Mr Price

Mr Price's reply04 Oct 2024, 17:10

Official

Hi Laurie Botha

We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.

Many thanks,

Mr Price