JC
Juan C
1 reviews | Active since Jun 2023
27 May 2024, 19:01
Mr Price Greenacres
I had a bad experience at Mr Price Greenacres .After standing in the long queue for an hour a Cashier named Siyanda gave me a bad attitude and told me I can't pay for my items using my mr price app even when I showed her my proof of identification. When I asked her to keep my items I will come back with the card to make payments she told me that is not her problem that I stood in the queue and when I come back with my card I must stand in the queue again. I have been a loyal customer for years and its cashier like this one that makes businesses lose customers . I am very unhappy about Siyanda's poor customer service.
Helpful (0)
Replies (1)0
Replies (1)Mr Price's replyOfficial
28 May 2024, 12:26Good Day
Trust you well
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Mr Price's reply28 May 2024, 12:26
Official
Good Day
Trust you well
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
