Mr Price: Good Value - BAD SERVICE DELIVERY.

Wow. I have always supported Mr Price buying items online and I needed some items delivered to my home. I am so disappointed by Mr Price. I ordered these items online on the 5th of December 2018 these were a gift for Christmas. My order status changed to shipped on the 7th, and I had not received yet any emails, sms's or calls unless I make an enquiry.

I started getting worried about my order so I sent then an email on the 18th, wanting to find out when I should get my things, they sent me a weak response saying that the courier services have been trying to get a hold of me. I work from home and keep my phone on me all the time and I regard every phone call as important, so I knew this was impossible. I would gladly ask my service provider to provide call records to prove that I haven't received the several call attempts that they claimed to have made to get a hold of me.

The following day I decided to call them and request that they deliver asap before the week ends, they repeated that they have been trying to contact me and even asked for an alt. number. The woman I spoke to assured me that they would have it delivered by end of day. Today is the 22nd, I am still waiting on my delivery, sad thing is that it's too late.

I can't believe I trusted them when they promised they would have it fixed on time. At this point I really don't care if it really is Mr Prices unprofessionalism or their courier services... it's okay to disappoint me, but not when it's ruining a Christmas present!!!

I WOULD NEVER RECOMMEND THEM AGAIN!