Mr Price getting worse at dealing with customers

It's been 3months since I booked my phone in for repair. 3months, I even paid the money that they quoted me for. The guy in charge of the phones at Mr Price Waterfront, Tommy phoned me after the last complained. He was so arrogant! I told him exactly how I feel since I laid how many complaints. Uneducated to say the least. I am ever sorry I bought a phone by Mr Price. Not even Head Office or the area leader was in contact with me. Utterly disappointed.went in to store to check on progress, they said they still waiting for me to pay the quotation! Which was done already. Meantime the phone is with Tegnologia Repair centre. Lack of communication??? Cos I did email Me Price proof of payment. Never ever buy a phone at any Mr Price again. And I sure will be closing my account as soon as it is paid up.