AC
Adila C

1 reviews | Active since Jul 2019

31 Aug 2023, 17:44

Mr price Gateway

Mr Price Gateway will not change my wireless earphones I bought on Sunday. I bought them at the Mr Price workshop. They are saying I need to return them to the workshop. I am unable to go to the workshop as I work in Umhlanga. When we return clothes they take them but not earphones. I was assisted by Lungile Mkhize and her manager Mthunzi. Terrible service 😡

0
Replies (4)
AC
Adila C's update31 Aug 2023, 17:57
Reviewer Update
The earphones are not charging anymore. They did all checks only to tell me I must return them to the workshop.
Mr Price
Mr Price's reply01 Sept 2023, 11:00
Official
Good Day,

Trust you well.

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many ThanksMr Price 

AC
Adila C's update01 Sept 2023, 11:03
Reviewer Update
Thank you. I will await your response
AC
Adila C's update10 Sept 2023, 12:28
Reviewer Update
Still no feedback Mr price. Has the worst service