SZ
Siphiwe Z

1 reviews | Active since Feb 2017

28 Nov 2020, 20:20

Mr price fourways beware mr xolisa the big one. Manager that belittle customers

How do you treat your customers like they not worthy.

I was made to feel worthless by a Mr Price fourways rep. xolisa showed me flames when I asked why they holding us up. After waiting for help in an empty store. No one in the queue but cashiers did not even look my way. When I asked for help this xolisa guy told me to wait there can't I see his knocking off. I told him how important we are as customers but I was given a hand and turned his back on me. No apology and explanation of why I had to wait. He just flashed has Little manhood and told me to go complain if I wanted to.

If Mr price prides themselves with such service and ok with their customers being made to feel this way then business ain't for them, they should just close shop.

I'm really disappointed in the service I got. Even after my complaint I was still ignore to a point where he even called me crazy. I spend money at Mr price not eye shopping. I think this review should go on black tweeter and fellow South Africans should be aware of what kind of service we provided

Mr

0
Replies (1)
Mr Price
Mr Price's reply30 Nov 2020, 15:28
Official
Good Day Siphiwe,

I trust you are well.

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager for Mr Price Fourways and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 
Mr Price