WB
Wynand B

1 reviews | Active since Jun 2016

10 Aug 2022, 13:00

Mr Price false report on my credit score

Good day I tried to open an account but due to your "late payment entry on credit score" I was declined. I paid this account on the 7th of June 2022, why is this a late payment? I please need you to rectify it immediately. I had to send a proof of payment to your account department which I did and do from now on. Would you please be so kind to remove the entry. Id no *******7 Acc no. *** Thank you Wynand Botha

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Replies (2)
Mr Price
Mr Price's reply11 Aug 2022, 13:19
Official
 
Good Day 

Trust you well 

You will be contacted by our Accounts Department who handles the matter personally with you. 

We thank you for bringing the matter to our attention. 

Warm Regards 
Mr Price 

WB
Wynand B's update12 Aug 2022, 00:13
Reviewer Update
Good day sir/mam
Payment was done on the 7th July 2022. I am sending you a 3 month bank statement so you can see that on the 7/7/2022 a payment of R800 was made by eft to your account. Please scroll down the 3 month statement until you find the yellow highlighted text. I also sent a 1 page screendump so you can see the payment details.

I sent a proof of payment on the 21/7/2022 because your payment did not reflect, and my credit score shows your FALSE information.

Please rectify this as soon as possible. I need this error corrected on the statements aswell. Please rectify immediately. As your entry are ruining my credit score.