xX
xkr X

1 reviews | Active since Nov 2016

13 Aug 2018, 13:31

MR PRICE FALSE ADVERTISING *********** BRING BACK MY MONEY

LAST YEAR, I WAS CALLED BY A SALES AGENT FOR MRP. THEY TOLD ME ABOUT MR PRICE MOBILE AND THAT AS A LOYAL CUSTOMER THEY WILL BE SENDING ME A MRP SIM CARD. THIS SIM CARD IS A *FREE* PREPAID SIM CARD, WHICH WILL BE ACTIVATED ONCE I START USING IT. THE SIM WAS DELIVERED AND I HAVE NEVER ACTIVATED NOR USED IT. I AM BEDAZZLED WHEN I SEE R100 OFF MY MRP ACCOUNT WRITTEN MRP100. HERE I AM PAYING FOR MY ACCOUNT EVERY MONTH AND THEY ARE CHOWING MY MONEY FOR FALSE ADVERTISING ON THEIR BEHALF. PLEASE ADVISE HOW I CAN RETRIEVE MY MONEY BACK , MRP MUST BE PENALISED FOR THIS!!!

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Replies (3)
Mr Price
Mr Price's reply13 Aug 2018, 15:47
Official

Good day


Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price

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xkr X's update15 Aug 2018, 11:45
Reviewer Update
Mr Price, you were very quick to start debiting my account, please can I have all the R100 rands that you've taken. I want my money back, You cannot close this top up account and think all is hunky dory. I work very hard for every cent, and you come and take it and then say SORRY???? None of your consultants have contacted me, PAY BACK MY MONEY. I've never used your mobile service so those R100's were to boost you very big pocket. I'm not going to leave this until I get compensation of all my money used by you!!!!
Mr Price
Mr Price's reply15 Aug 2018, 15:08
Official

Good day

We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.


Many Thanks
Mr Price