Mr Price employees *****

I received a sms saying my online profile has been linked to my account. I thought this strange as i did not do anything like that. I then received a sms saying recharge unsuccessful, please try again. I immediately called the call centre and was told no airtime was purchased. I asked them to put a stop on my account anyways. I received my invoice and lo and behold, there was airtime purchased. I have sent emails to the call centre and have dealt with Chinelle but no resolution. I am not going to pay a single cent until these charges are reversed and an updated invoice sent. I want the ***** department to investigate as no one could have got my ID number and my account number except someone in your company.