MV
Maureen V

1 reviews | Active since Jun 2020

25 Jun 2020, 09:35

Mr Price

I am unhappy of the way Mr Price is handling my account. Since the lockdown I paid my account via EFT. Since the lockdown I didnt receive any updates on my account. All of a sudden I received an SMS that my account is in arrears and interest has been charged. I sent a mail to their office with an auto reply of due to the lockdown they need some time which I understand but.... I was commited to pay every month I will NOT pay the interest and they put a hold to my card too! I only visit the Piet Retief branch once a month to buy clothes but due to poor service standing in non ending qeues specially month end its not worth wasting my time because I stay in Swaziland and have limited time to do my shopping. Here is the 3rd auto reply I received... Hello!

Thank you for getting in touch. Due to the nationwide shutdown, we may take slightly longer than normal to get back to you. We are on it though and will get back to you as soon as we can. If you’re looking for info on paying your account, you can do this easily from your cellphone by dialling *120*410#. You can also do a direct EFT deposit into our bank account. Please see our baking details below and don’t forget to use your account number as reference.

MRP Money: Bank: ABSA Branch: Kingsmead Branch code: 632005 Account number: *** Banking Ref: Your MRP Money Account Number

Miladys: Bank: ABSA Branch Code: 632005 Account Number: *** Banking Ref: Your Miladys Account Number

Sheet Street: Bank: ABSA Branch Code: 632005 Account Number: *** Banking Ref: Your Sheet Street Account Number

Chat soon!

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