DP
Dee P
1 reviews | Active since Sept 2014
28 Apr 2022, 08:22
MR Price & Easton Berry ******** / Exploiting Me for Legal Fees -Waste of Time, No Customer Care Skills,
Shamla Rajah called me a few weeks ago about my complaint, our telephonic conversation was one thing. Shane called me now at 8.17 am to have a go at me, bcos I insulted him over email. is Shane a director? Im not taking attitude from anyone. your debt collectors Easton berry are dumb!! I asked for a settlement letter with the settlement discount, they offer me a payment plan of R 400 pm. Then I get an email from shane in CAPS instructing me to contact EASTON BERRY! is that professional???
Helpful (0)
Replies (5)0
Replies (5)
Mr Price's replyOfficial
28 Apr 2022, 12:04Good Day
Trust you well
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.
Regards
Mr Price
Regards
Mr Price
Mr Price's reply28 Apr 2022, 12:04
Official
Good Day
Trust you well
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.
Regards
Mr Price
Regards
Mr Price
DP
Dee P's updateReviewer Update
28 Apr 2022, 12:12can you tell your people are mr price to act in a professional manner, i am making an attempt to settle my debt which translates into income for mr price. if i am being brushed off like this and being shoved back to easton berry then why dont youll write off my insignificant amount off? ive wasted so many calls, emails and my time TRYING TO SETTLE MY DEBT. WHO SHOULD I BILL FOR THAT???
DP
Dee P's update28 Apr 2022, 12:12
Reviewer Update
can you tell your people are mr price to act in a professional manner, i am making an attempt to settle my debt which translates into income for mr price. if i am being brushed off like this and being shoved back to easton berry then why dont youll write off my insignificant amount off? ive wasted so many calls, emails and my time TRYING TO SETTLE MY DEBT. WHO SHOULD I BILL FOR THAT???
DP
Dee P's updateReviewer Update
28 Apr 2022, 12:15GET MANAGEMENT TO DO SOME WORK AND LOOK AT THE 500 EMAILS GOING BACK AND FORTH. 2 DAYS AGO CHARDENE BRIGHTS FROM YOUR WONDERFUL EASTON BERRY ATT. SENDS ME ANOTHER EMAIL WITH A LESSER AMOUNT THAN LAST WEEK, GIVING ME A R 400PM PAYMENT PLAN. SO I MUST DRAG THIS OUT TIL XMAS? CAN SOMEONE USE THEIR BRAINS AND PUT AN END TO MY STRESS AND AGONY WITH MR PRICE!!!
DP
Dee P's update28 Apr 2022, 12:15
Reviewer Update
GET MANAGEMENT TO DO SOME WORK AND LOOK AT THE 500 EMAILS GOING BACK AND FORTH. 2 DAYS AGO CHARDENE BRIGHTS FROM YOUR WONDERFUL EASTON BERRY ATT. SENDS ME ANOTHER EMAIL WITH A LESSER AMOUNT THAN LAST WEEK, GIVING ME A R 400PM PAYMENT PLAN. SO I MUST DRAG THIS OUT TIL XMAS? CAN SOMEONE USE THEIR BRAINS AND PUT AN END TO MY STRESS AND AGONY WITH MR PRICE!!!
DP
Dee P's updateReviewer Update
28 Apr 2022, 15:37PRASHANTHAN PARAMNANDTHA SEEMS FIT TO KEEP EMAILING ME IN CAPS LIKE A DIRECTOR AT MR PRICE. SAYING THE SAME **** SINCE THIS MORNING, WHY? IS HE HAVING A BAD DAY. I DONT SEE THE NEED FOR HIM TO CONTINUOSLY BE A *****? DO YOU? PLEASE PLEASE BOOK HIM FOR EMAIL ETIQUETTE AND CUSTOMER CARE TRAINING, GET SICK AND TIRED OF THE UTTER LACK OF PROFESSIONALISM IM RECEIVING CONSIDERING I WANTTTTTT TO PAY OFF MY DEBT. MAYBE HE WANTS TO PAY IT FOR ME???
DP
Dee P's update28 Apr 2022, 15:37
Reviewer Update
PRASHANTHAN PARAMNANDTHA SEEMS FIT TO KEEP EMAILING ME IN CAPS LIKE A DIRECTOR AT MR PRICE. SAYING THE SAME **** SINCE THIS MORNING, WHY? IS HE HAVING A BAD DAY. I DONT SEE THE NEED FOR HIM TO CONTINUOSLY BE A *****? DO YOU? PLEASE PLEASE BOOK HIM FOR EMAIL ETIQUETTE AND CUSTOMER CARE TRAINING, GET SICK AND TIRED OF THE UTTER LACK OF PROFESSIONALISM IM RECEIVING CONSIDERING I WANTTTTTT TO PAY OFF MY DEBT. MAYBE HE WANTS TO PAY IT FOR ME???
DP
Dee P's updateReviewer Update
05 May 2022, 10:05i got promised on friday that a manager was going to call me on tuesday. if i held my breathe i would be dead. can mrp just write it off if they dont want to assist me? who do i charge for my time, effort, phone calls and stressed caused by mr price. anyone there willing to pay my medical bills???
DP
Dee P's update05 May 2022, 10:05
Reviewer Update
i got promised on friday that a manager was going to call me on tuesday. if i held my breathe i would be dead. can mrp just write it off if they dont want to assist me? who do i charge for my time, effort, phone calls and stressed caused by mr price. anyone there willing to pay my medical bills???