Mr Price e-Commerce, delivers damaged goods, 6weeks of begging for refund and closure of this account

Would Mr Price please advise when i may expect my refund on the lamp i paid for but had to return as it arrived broken in half on 25th June 2020 (as per photo and message shared on Mr Price Facebook messenger facility). This was returned to you via your courier on 06th July 2020 (as per message shared on Mr Price Facebook messenger facility). Where is my REFUND? Please provide it and close this account as i have been asking for months.