KS
Keabetswe S

1 reviews | Active since Feb 2018

06 Jul 2024, 15:37

Mr Price Dobsonville

Mr Price Dobsonville is the pits! I was disrespected in front the the store manager by the cashier.

I made a purchase last week Saturday from Mr Price Westgate. I didnt receive the receipt via email and only had a copy and the skirt was unsuitable so I decided to go to Mr Price Dobsonville.. The cashier Advocate is very ill mannered and I do not understand why the store manager allowed the cashier to disrespect me. I was told to go back to Westgate to request for a receipt. Isn't Mr Price Dobsonville and Westgate the same ? The guy was acting up in front the store manager.

I want Mr Price Dobsonville to contact me to apologize because it was appalling customer service that is offered and as for the cashier being comfortable to speak to me the way he did ? Please investigate because it's worst service ever!

0
Replies (2)
Mr Price
Mr Price's reply08 Jul 2024, 08:42
Official
Good Day Keabetswe Sehume

I trust you are well, 

Please accept our apologies for the above incident. 

Your post will be sent off to the Area Manager for Dobsonville  and you will receive personal feedback. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks

Mr Price 

KS
Keabetswe S's update12 Jul 2024, 12:41
Reviewer Update
It's been a week and I have still not received any call from the manager. I must express my disappointment because it seems as if this is a behavior that you are condoning. I will escalate until someone attends to my query. Am I expected to still go and shop at the very same store that made me feel uncomfortable? I am in plain sight therefore Mr Price Dobsonville is the closest so what message are you sending out there ? That its okay for the staff to disrespect customers?I need someone to contact me