TB
Tina B

1 reviews | Active since Nov 2013

11 Jan 2025, 12:27

Mr Price delivery service

Worst service ever!! I have placed an order on 28/12/2024 of R1125, I received a message and email confirming delivery on 8/1/2025. Package was never delivered to my address but was signed for by a Siphiwe. There is no such person on my premises!!! I've been trying since 8/1/2025 to get answers on email and from the call center who tells one story after another. I have asked for a refund but that they also cant do!! They cant trace my package and they cant refund me so what can they do?? Most pathetic service I've ever received.

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Replies (1)
Mr Price
Mr Price's reply12 Jan 2025, 11:44
Official
Hi Tina

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price